01 November 2009

Misuse of bullet points

Bullet points are useful for lists, but I have three gripes about the way they are misused.

First gripe
They are often used when a paragraph would be more effective. Take this following example from a hospital information sheet:

After surgery:
  • sit on the side of the bed initially
  • transfer to the bedside chair
  • walk to the bathroom
  • walk freely around the ward
  • progress should be gradual, no exertion.

The main idea here is that the patient should move gently at first, but it's buried at the end of the list. And isn't 'transfer' an odd word choice?

Second gripe
Another common mistake is long bulleted lists with no introductory paragraph. This causes two problems — you don't know what's most important and as the information isn't grouped, you have to mentally sort it as you read. You can easily overlook key information in such lists.

An example from the same hospital information sheet dumps sport, sex and bathing in the same list.

Following surgery:
  • Short baths can be taken (10–15 minutes).
  • Showers may be taken as soon as you are able to walk around.
  • Wounds may get wet but should be dried thoroughly. Use a hairdryer if necessary and leave Steristrips on wounds for 5 days.
  • Sport: start gradually and build up (walking, swimming, jogging), no exertion, avoid high-impact exercises for 6 weeks (3 months for pelvic floor surgery) and stop if it hurts.
  • Sexual intercourse can resume after 4–6 weeks.
  • After major surgery avoid heavy lifting for 3 months (i.e. no more than 10kg/2 telephone books).
  • Avoid standing for long periods.
  • Recommence driving when pain medication is no longer required (check with your insurance company regarding cover following surgery).
  • Recovery from major surgery is dependant [sic] on the individual and may take from 4 weeks to several months.

Third gripe
My third gripe is inconsistency of style. When all bullet points relate back to the same stem statement, you should be able to read them as if they were separate statements.

Look at the structure of the above list and you can see that several of the bullet points do not relate to the stem statement (Following surgery recovery from major surgery is dependant on the individual ... ).

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